Warm in January. Cool in August. One system.
Heat pumps, furnaces and cooling for Tacoma and the South Sound. A person answers the phone 24/7, and the price is in writing before we start.
- 24/7 emergency line
- Written price before work
- Permits on every install
- Licence and certifications
No heat. No cooling. No hot water.
Call the emergency line. A person answers, day or night, and books the first open window.
(253) 555-0148Smell gas? Leave the house first and call your gas utility from outside.
Your year, by the thermostat.
What the house asks for each month in the South Sound, and when to call before it becomes an emergency.
- Jan
Heat runs all day.
If it short-cycles or blows cool, book now, not at midnight.
- Feb
The long grey stretch.
Change the filter. A clogged one is the most common no-heat call we see.
- Mar
Rebate season planning.
Good month for a free home visit before spring installs fill up.
- Apr
Install window opens.
Mild days are the easiest days to swap a furnace for a heat pump.
- May
Tune-up the cooling side.
Comfort club members get booked first, before the first heat.
- Jun
First warm nights.
Upstairs bedrooms warn you early. Listen to them.
- Jul
Heat dome risk.
AC calls stack up fast. Members skip the line.
- Aug
Smoke and heat.
Close up, run filtration, keep the bedroom cool.
- Sep
Swap filters after smoke season.
Smoke loads filters faster than you expect.
- Oct
Heating check before the first frost.
Fall tune-ups catch the cheap fixes.
- Nov
First cold snap.
If the heat pump ices up and stays iced, call. Defrost is normal; staying frozen is not.
- Dec
Holidays, full houses.
The emergency line is answered every day, including the 25th.
What we install and fix.
Heat pumps lead, because that is where most South Sound homes are heading. The rest keeps the house running in the meantime.
- Heat pumps One system that heats in January and cools in August.Replacing a gas or oil furnace, or adding cooling to a home that has ducts.
- Ductless mini-splits Heat and cooling room by room, no ducts needed.Homes on electric baseboard, additions, bonus rooms and older houses without ducts.
- Furnace repair and replacement No heat tonight? We fix it. Old furnace? We tell you straight.Gas furnaces that won't start, short-cycle, smell wrong or are near the end.
- Air conditioning Cool bedrooms when the heat dome comes back.Adding cooling, repairing an AC that blows warm, or replacing an old unit.
- Water heaters Tank, tankless and heat pump water heaters.No hot water, a leaking tank, or swapping to a heat pump water heater.
- Indoor air quality Cleaner air for wildfire smoke weeks and allergy season.Smoke, dust, allergies and stale air in tight, newer homes.
Off oil, gas or baseboard. Without guessing the cost.
The price, the rebates and the monthly payment usually live in three different places. On the visit we put them on one page.
- We measure the house. Room by room, so the system fits the heat your home actually loses.
- You get written options. Installed price, the rebates we have confirmed for your address, and a monthly figure if you finance.
- We do the paperwork. Permit, rebate forms and the warranty registration.
What moves the price
- Home size and insulation
- Ducts or no ducts
- Electrical panel capacity
- Cold-climate model or standard
Rebate check
DemoThree questions. We'll confirm what you qualify for on the visit.
Answer the three questions to see what we will check for you.
One house, room by room
Ducted heat pump
Even, quiet heat. No blast of hot air, no cold corners by the windows.
Ductless head
Its own setting, so you sleep cool while the kitchen stays warm.
Water heater
Hot water for the morning rush, checked on every comfort club visit.
Outdoor unit
Still pulling heat from frosty air. A short defrost cycle now and then is normal.
Comfort club. Two visits a year, first in line all year.
A spring cooling check and a fall heating check, plus priority booking when the cold snap or the heat wave hits.
| Feature | Keep | Keep PlusMost homes pick this |
|---|---|---|
| Seasonal checks | 1 a year | 2 a year |
| Priority booking | Yes | Yes, ahead of non-members |
| Filters supplied | No | Yes, at each visit |
| Water heater flush | No | Yes, yearly |
| Price | $14/mo | $24/mo |
Sample prices. The owner sets the real ones before launch.
Book my install
Our techs. Our trucks. Our name on the work.
Every install is done by our own crew, not a subcontractor you have never met. The tech who measures your house is on the job the day it goes in.
Sample photo. Your crew, trucks and owner portrait go here.
Meet the teamWhat South Sound homeowners say.
Furnace quit at 9 at night in a cold snap. A real person answered, a tech was here first thing, and the price was on paper before he started.
They talked us out of a bigger system than we needed. The heat pump is so quiet I check the app to see if it is running.
We got off oil. They explained the rebate paperwork and did most of it with us. The upstairs is finally cool in August.
Two ductless heads in an old house with no ducts. Done in a day, lines tucked neatly, and they cleaned up better than we would have.
Install of the month: off oil in a 1950s rambler.
- Before
- Oil furnace, original ducts, no cooling
- After
- Cold-climate ducted heat pump, ducts sealed, oil tank decommissioned
- Time on site
- Two days
- Paperwork
- Permit, utility rebate forms, warranty registration
A sample case card. Yours shows a real job each month, with the numbers you choose to share.
See more installsPay for it monthly.
Financing on approved credit through a lender we name on the page once approved. Try the payment estimator with your own numbers.
Estimate a paymentLicensed, bonded, insured. Look it up.
- WA L&I contractor registration
- Number shown here
- L&I electrical specialty licence
- Number shown here
- Bond and liability insurance
- Carrier shown here
- NATE-certified technicians
- Certificates shown here
- EPA Section 608 refrigerant
- Certification shown here
- Manufacturer dealer status
- Dealer badge shown here
Where we work.
Based in Tacoma. Most of Pierce County and the south end of King County.
- Tacoma
- University Place
- Fircrest
- Lakewood
- Steilacoom
- Gig Harbor
- Fox Island
- Fife
- Federal Way
- Milton
- Puyallup
- Sumner
- Bonney Lake
- Edgewood
- Spanaway
- Auburn
Straight answers.
Do you answer at night and on weekends?
Yes. The emergency line is answered 24/7, and the AI front desk on this site can book a visit any hour. Your after-hours pricing is printed on the furnace page.
How fast do you call back?
During business hours we aim to call back within minutes of a web booking. That window is a promise the owner sets, and we print it exactly.
Will a heat pump work on a frosty January morning?
Cold-climate heat pumps are built for it. We size yours to your home's heat loss, not to the old furnace's label.
What will my rebate be?
It depends on your utility, your current heat source and the program running that month. We check the live programs for your address and never quote a rebate we have not confirmed.
Do you pull permits?
Yes, on every install that needs one. It is in the written price.
Is there financing?
Yes. The lender and terms appear on the financing page once approved. You can try the payment estimator there now.
Book the visit. Three quick steps.
Repair or new system, it starts here. Prefer to talk? (253) 555-0148.
Hi, this is Ember North. Sorry we missed you, we're on a job. What's going on at the house? Reply here or book a time: hvac2.renownsites.com/book
No heat upstairs since this morning
Got it. Earliest window is today 2 to 4 pm. Reply YES to hold it.
Every missed call gets a text back within a minute, so the customer doesn't call the next company.